HostGator vs GoDaddy, which is better in 2021?

This HostGator vs GoDaddy review will help you learn more about the two providers and help you choose between the two hosting companies.

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Choosing a hosting provider is often difficult, but if you know your needs the process is way easier. HostGator and GoDaddy are two of the most popular hosts, they have been in the industry for many years and have earned their reputation. GoDaddy is the leading domain name registrar while HostGator is known for its cheap but scalable plans. It is often difficult to compare the hosts, being both similar in quality and features. In this HostGator vs GoDaddy comparison, we will compare the hosts in five important keys features: features, ease of use, speed and uptime, support, and pricing.

1.Which provider offers the best features?

Hosting for every website.

Like most of the hosting companies, the two companies offer a wide range of hosting options: shared hosting, VPS (virtual private server) hosting, dedicated hosting, and managed WordPress hosting. In this comparison, we will focus on their shared plans and review their first-tier plan.

HostGator’s shared hosting plans:

  • Hatchling plan
  • Baby Plan
  • Business Plan

The hatchling plan includes these features:

  • Unmetered bandwidth and disk space for all plans
  • You can host 1 website with the Hatchling Plan and unlimited for the other plans
  • Free SSL certificate and free domain included (for one year)
  • One-click WordPress installation and automatic updates
  • Free HostGator website builder
  • $150 Google Ads credit
  • Free email

GoDaddy offers four shared web hosting plans:

  • Economy
  • Deluxe
  • Ultimate
  • Maximum

The Economy plan includes these features:

  • One website for the Economy Plan and unlimited for the other plans
  • 100 GB storage and unmetered traffic
  • Professionally designed themes
  • One-click WordPress installation
  • Office 365 Email for one year

GoDaddy’s Economy plan does not include a free SSL certificate unless you upgrade to their Ultimate plan or for unlimited SSL to the Maximum plan. HostGator also has the advantage of offering unlimited storage for its cheapest shared option, while GoDaddy has the advantage of offering Windows-based plans too.

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2.HostGator vs GoDaddy, which is the easiest to use?

Both hosts have simple dashboards that are easy to manage. Setup takes a bit longer with GoDaddy, but it is simple and easy to follow. They both use the cPanel control panel for most of the things related to website management. HostGator’s cPanel is customized for a better experience, mostly for WordPress. You can easily access your File Manager or phpMyAdmin without getting lost.

GoDaddy’s interface is similar to HostGator’s control panel; user-friendly, and simple. Despite GoDaddy’s easy to use interface, HostGator integrates better with WordPress and it is easier to navigate, you might have to do a little more digging to find some tools.

3.Who has the best performance, HostGator or GoDaddy?

Performance has an important role in your website. According to Google, more than one-third of the visitors abandon a site that takes more than 3 seconds to load. Load speeds affect your engine ranking and the user experience. The availability rate is also an important factor, your website must be available to your clients more than 99.9% of the time. Most providers guarantee 99.9% uptime but let’s get a look at the hosts’ uptime for the last four months.

HostGator:

  • OCTOBER 2020: 99%
  • NOVEMBER 2020: 99.99%
  • DECEMBER 2020: 100%
  • JANUARY 2021: 99.97%

GoDaddy:

  • OCTOBER 2020: 96%
  • NOVEMBER 2020: 99.82%
  • DECEMBER 2020: 99.97%
  • JANUARY 2021: 99.98%

HostGator has had better uptime the last four months according to these results. Let us now analyze their load speeds on three different locations:
HostGator:

  • Washington D.C.: 1.19 seconds
  • Sydney: 2.83 seconds
  • London: 2.06 seconds

GoDaddy:

  • Melbourne: 1.93 seconds
  • New York: 0.89 seconds
  • Amsterdam: 0.91 seconds

GoDaddy has clearly better load speeds than HostGator based on these tests.

4.Which host has the better customer support, HostGator or GoDaddy?

Even if you are an experienced user or a beginner you should know if you can count on the host’s customer support, for technical problems or other issues or questions that you might have.
HostGator offers 24/7 online (webchat) and phone tech support, and overall, the customer service quality is one of the best out there. The team is fast, and you will get detailed explanations or instructions for any issue in a short time. HostGator has a wide and easy to navigate knowledge center with hundreds of video tutorials, articles, guides, etc.
With GoDaddy, you get 24/7 web chat support (only for US-based customers), email and phone support. You can also consult other customers or experts on community forums if you have difficulties in finding information. GoDaddy’s customer support is decent but HostGator has the upper hand. Based on reviews and surveys the users are happier with HostGator’s support.

5.HostGator vs GoDaddy, which is the most affordable?

For most people price it is the only thing that matters when choosing a hosting provider. Of course, pricing is important, but you should parallelly focus on the features and the services.
Almost every hosting company has promotional prices for first billing cycles but be careful because the renewal prices can sometimes get extremely higher so take a look at their regular prices.
HostGator’s Hatchling plan for new customers is $2.75 per month for a 36-month contract. GoDaddy’s Economy plan is $5.99 per month for a 36-month plan.
Generally, HostGator has lower prices and is more cost-effective than GoDaddy.

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HostGator or GoDaddy: Conclusion

In terms of hosting, we recommend HostGator as the best hosting provider between the two. The web hosting company has amazing uptime and great prices. It has great customer support, the team is responsive, fast, and polite. Its ease of use is unmatched, and the plans have more convenient features and better value for money.
On the other hand, we would recommend GoDaddy if you are looking for services other than pure hosting. GoDaddy is a giant domain registrar and has great load speeds if you are only focused on site speed. Both hosts have made big improvements during the last years, but there is still room for improvement in uptime, speed, and customer aspects. You can also check out HostGator and GoDaddy’s in-depth reviews if you want to know more about the hosting providers.

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